January 7, 2014
Jive complies with the U.S. – E.U. Safe Harbor and U.S. – Swiss Safe Harbor frameworks as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries and Switzerland. Jive has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Jive’s certification, please visit www.export.gov/safeharbor.
The Services are not directed to children and we do not knowingly collect personal data from children under 13 years of age. Children under the age of 13 should not use or submit any personal data through the Services.
INFORMATION COLLECTION AND USE
The types of personal data typically collected by Jive may include the following, depending on your activities. While we have tried to be complete, this list is not necessarily exhaustive, given that these activities can vary from time to time. If you provide personal information during your use of Jive Daily, you agree that such personal information may be stored on Jive’s or other authorized third parties’ servers within the United States and outside of the United States.
Contact information, including name, title, street address (home, work), postal code, country, telephone numbers (home, work, cell, etc.), email address (home, work), company name, and other similar information.
Personal/demographic information, including gender, level of education and the like.
Authentication information, including user IDs, log-in names, passwords, password reminders, etc. (in addition to other personal data such as contact information and the like).
Transactional information, including products or services you inquire about, or request; payment information, including your credit card type, number, expiration date and billing address for the card.
User content, including information provided when you use one of our online communities, forums or other online means of communications, and all other user submissions and content you provide.
Type of device you use, operating system version, and the device identifier.
During your use of the Services, some information can be “passively” collected using various technologies, such as cookies, web beacons, and navigational data collection (clickstream, log files, server logs, etc.). Your Internet browser automatically transmits some of this information, such as the URL of the website you just visited and the Internet Protocol (IP) address and browser version currently being used by your computer. Such technologies help us to keep track of your interactions with the Services, and provide you with a more customized experience. Such technologies may include referring/exit pages, platform type, date/time stamp, and number of clicks.
We may use web beacons (also known as Internet tags or clear GIFs) on the Services to access and set cookies and otherwise help us to better understand how users are utilizing our websites and services. Information provided by the web beacon includes the computer’s IP address, the type of browser being used, and the time that the web beacon was viewed. We may also use web beacons in emails and newsletters so that we know when such communications have been opened and to otherwise help us tailor our communications to individual users.
Finally, we also monitor the performance of the Services in order to manage, maintain, and improve our services and website. We (or our third party providers) may use tools to help prevent and block “spam” communications, viruses, spyware, and other harmful or unwanted communications and programs on the website. These tools may automatically scan any content you upload through the website (or using functionality available via the website) in order to help us protect you and the website against these harmful or unwanted communications and programs. However, these tools do not collect or disclose personally identifiable information about you.
Jive may use personal information such as name, title, street address, phone number, email address, title, and/or company name to conduct transactions with you, process your order, contact you about your order, and so on.
You are responsible for any postings you make in Jive Daily. Before submitting any user-generated content to Jive Daily, please keep in mind that anything you make available as a participant in an online community or submit for posting by Jive may be made available for others to see; you should therefore carefully consider whether you wish to submit personal data, or any data, for these purposes.
To request removal of your personal information from the Services contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We provide a number of ways for you to contact us to ask questions, provide comments, or share concerns. This may occur, for example, via the “contact us” sections on Jive websites, or postal mail. Depending on the circumstances, we may collect your name, title, contact information, message type, case number (if tied to a previous issue), comments, and other types of data relevant to the specific situation (e.g., product involved, use of the product, any problems with the product, and the like).
We provide a number of ways for you to request materials from us, such as newsletters, blog/rss feeds, brochures, product literature, and the like. Jive may collect and use contact name, title, contact information, demographic information, preferences, and other information relevant to responding to your request.
We may use your contact information to tell you about other products and services that we believe might be of interest. If at any time you do not want communications for promotional purposes, please let us know.
Jive takes appropriate steps to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, whether in transmission or storage. Please keep in mind, however, that there is no such thing as perfect security, and no Internet transmission is ever completely secure or error-free. Moreover, you are responsible for maintaining the confidentiality of any user name and password you use. If you have any questions about the security of the Services, you can contact us at email@example.com .
Jive will retain any provided information for as long as needed to provide the Services. Jive will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
IT’S YOUR CHOICE: CONTACT PREFERENCES
We want to keep in touch with you in ways that you find to be beneficial. By submitting personal contact information, you are agreeing that we may communicate with you via email, telephone, direct mail, and/or other means of communication. If you don’t want us to use your contact information for promotional purposes (such as to tell you about other products and services that might be of interest), please tell us that when you provide your contact information. You can also let us know your preference later by contacting us as specified in the “Contact Us” section below, or by following the unsubscribe instructions in various communications that we may send you. Keep in mind that these preferences regarding promotional contacts do not mean that we might not contact you for other reasons, such as those related to an order you placed, an inquiry you made, a newsletter to which you may have subscribed (unless you have unsubscribed), a membership you undertook, an event for which you registered, a legally required notice, and so on.
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits customers who are California residents to request that Jive not share their personal data with third parties for such parties’ direct marketing purposes. To make such a request, send an e-mail with “California Privacy” in the subject line to firstname.lastname@example.org or write to us: Attention: Consumer Relations — CA Privacy Issues Attn: Jive Software – General Counsel 915 SW Stark Street, Suite 200 Portland, OR 97205
915 SW Stark Street, Suite 200
Portland, OR 97205
Or email email@example.com.